AC17 Session Descriptions

Session Descriptions

*Sessions are listed by date and time*

Wednesday, September 27, 2017


Wednesday, September 27,2017 – ALL DAY - Part 1 - Starts at 10:00am
Speaker: Nan McKay Representative
*Registration fee of $695 applies (includes full conference)*
Title: Fair Housing & Customer Service – Linch Pins to a Successful Program

Program and Maintenance staff are often the first to connect with residents when problems arise.  These staff play a critical role in how your agency responds to an array of issues including fair housing and customer complaints.  Geared towards program and maintenance staff who interacts with residents the most, this training offers practical examples and interactive approaches to help your staff respond in difficult circumstances.  The session will also address how to deal with upset tenants and how to identify potential fair housing issues.  Don’t’ miss this two day course to help ensure your staff has the tools and strategies to succeed; Learn more about our National Training options by clicking here; Learn more about our National Training options by clicking here.


Wednesday, September 27, 2017 – 12:45pm – 2:00pm
Speaker: Ted Schick, Schick Corporate Learning
Title: Plenary Session: “The Work We Do”

BE INSPIRED! We spend well over four decades of our lives working. In this fun and engaging presentation, we look at the valuable and purposeful work of the HRA professional--- from what motivates us every day to our communication with each other and the clients we serve. We will discuss and examine the building blocks of high performing teams as well as our four pools of energy as we strive to take care of ourselves. Filled with energy, stories, and examples, this is knowledge the servant leaders of Minnesota NAHRO can use right away.  


Wednesday, September 27 - "Pick 2" - Pick 1 of 3 Sessions Listed Below at 2:00pm & Sessions Repeat at 3:30pm


Session 1 of 3

Wednesday, September 27, 2017 –2:00pm & 3:30pm
Speaker: Mary Dobbins – Landrum Dobbins LLC
Title: Navigating VAWA

The new VAWA legislation is designed to protect victims of violence, but navigating and administering the intent of the legislation has proven difficult for many housing authorities. Come for a discussion on the parameters of the legislation, real-life case examples, how to utilize the transition plans and the documents required for compliance.


Session 2 of 3

Wednesday, September 27, 2017 –2:00pm & 3:30pm
Speaker: NCRC/National NAHRO
Title: What’s NCRC & National NAHRO Doing These Days?

Many members of Minnesota NAHRO serve in leadership roles for our regional and national organization. Come find out how your peers represent your interests through their leadership work and how you can become involved. In addition, learn about what these partners offer and how they can help you succeed at the regional and national level.  


Session 3 of 3

Wednesday, September 27, 2017 –2:00pm & 3:30pm
Speaker: Joyce Hottinger, Assistant Human Resources Director, League of Minnesota Cities
Title: HR Basics for Supervisors

As a supervisor in a housing authority, you face unique challenges. This is true whether you were promoted from within, recently changed careers, or are well-established in your current role. This course will help you understand supervisory roles, styles, and responsibilities to help you become the best supervisor you can be.


Thursday, September 28, 2017


Thursday, September 28,2017 – ALL DAY - Part 2 - Starts at 8:30am
Speaker: Nan McKay Representative
*Registration fee of $695 applies (includes full conference)*

Title: Fair Housing & Customer Service – Linch Pins to a Successful Program

Program and Maintenance staff are often the first to connect with residents when problems arise.  These staff play a critical role in how your agency responds to an array of issues including fair housing and customer complaints.  Geared towards program and maintenance staff who interacts with residents the most, this training offers practical examples and interactive approaches to help your staff respond in difficult circumstances.  The session will also address how to deal with upset tenants and how to identify potential fair housing issues.  Don’t’ miss this two day course to help ensure your staff has the tools and strategies to succeed; Learn more about our National Training options by clicking here; Learn more about our National Training options by clicking here.


Thursday, September 28,2017 - ALL DAY - Starts at 8:30am
Speaker: National Alliance on Mental Illness (NAMI) Representative
*Registration fee of $545 applies (includes full conference)*
*Advanced registration is required – Space is limited*

Public Safety Mental Health First Aid & Crisis Management Certification

Mental Health First Aid USA is an 8-hour course that teaches a 5-step action plan encompassing the skills, resources, and knowledge to help an individual in crisis connect with appropriate professional, peer, and self-help care. The course teaches the unique risk factors and warning signs of mental health problems plus builds understanding of the importance of early detection.  Most importantly, this course teaches individuals how to help someone in crisis or experiencing a mental health challenge.

Participants will receive a certificate upon completion of the program. Limit of 30 participants and advanced registration is required.

Goals of program include:

  • Tools & techniques to defuse crisis situations
  • Better understanding of mental illness and the stigmas that surround it
  • Enable early intervention
  • Connect people to care and support

Learn more about our National Training options by clicking here.


Thursday, September 28,2017 – ALL DAY – Starts at 8:30am
Speaker: National NAHRO Representative
*Special Commissioner Rate of $395 applies (includes full conference) or Thursday ONLY Rate of $295*
*Advance registration is required*

Title: Ethics for Commissioners

Ethics plays a significant role in the life of a commissioner. Increases the commissioner's understanding of professional conduct guidelines, and the ability to recognize and appropriately address ethics-related issues and problems that may occur. Learn about industry laws and regulations impacting ethical conduct and build your capacity as a board member. This course, intended for the new commissioner and a refresher for the veteran, uses practical applications and skills assessment exercises to reinforce ethical concepts.
Visit the commissioner's page by clicking here.


Thursday, September 28,2017 – 8:30am
Speakers: Irene Ruiz-Briseno and David S. Schluchter - Minnesota Housing
Title: Constructing a Competitive POHP Application

This session will provide a broad overview of application requirements, the POHP timeline, and how PHA’s can submit a successful application. Participants will learn about what they should emphasize in their prospective rehab proposal, e.g. life / safety, and accessibility improvements and / or energy conservation measures. Irene and David will cover application submittals, including the importance of providing a complete narrative. In addition, David and Irene will provide examples of unique partnerships that can provide additional resources for your project; and some important lessons learned from the 2014 POHP round.


Thursday, September 28,2017 – 8:30am
Speakers: Sunny Shaw – Executive Director – Housing Authority of the City of Pocatello
Title: Impacting Inter-generational Poverty Through Book Rich Environments

This session goes beyond the sticks & bricks and focuses on changing futures through education. Children living in poverty hear an average of 30,000,000 fewer words than their peers by their 3rd birthday and 61% of low-income families have no age appropriate books in the home. These statistics make the future success for children being served by our programs seem impossible as they struggle to reach favorable educational outcomes. In this session you will learn how the Housing Authority of the City of Pocatello, and other agencies across the country, are working to create Book Rich Environments for the children they serve. You will also learn about critical partnerships that can help you impact poverty in your community through education. 


Thursday, September 28,2017 – 8:30am
Speakers: Ailrick Young, Executive Director, Laurel Housing Authority
Title: Expanding Resident Opportunities Through Community Partnerships

Discuss how Housing Authorities can forge and develop community partnerships that benefit their residents and the communities they serve.  The discussion will also explore now many partners can become advocates for the Housing Authority's programs. 


Thursday, September 28, 2017 – 10:15am
Speaker: Robert Shene – Lieutenant - Duluth Police Department
Title: Active Shooter/Workplace Violence

Before we can talk about what to do during an “Active Shooter” or “Workplace Violence” incident, we must first begin to understand violence and its effects.  Only then can we begin to identify who we are and what we are capable of doing.  This presentation will address what violence is, how it affects us, and how we are much more capable than we think we are.  In short, we are not victims.


Thursday, September 28, 2017 – 10:15am
Speaker: Fryberger Lawfirm,

Title: Perspectives on Landlord Tennant Issues Including Eviction Actions

Just Added! In this session, the attorneys at Fryberger law firm will review the legal aspects of the landlord-tenant relationship, including how to handle evictions, security deposits, and tenant property remaining in the premises after the tenant moves out.  Join us for this session recently added to the schedule on Thursday at 10:15am.


Thursday, September 28, 2017 – 10:15am
Speaker: Christine Scheiber, Minnesota DEED
Title: Resources and Programs for Small HRAs

DEED has many programs and resources that are a good fit for small agencies looking to expand their role.  Come hear about how you can become a program administrator or address redevelopment needs in your community while generating some program income.  This will be a high level overview of the many state programs suited to help small HRAs expand their impact.


Thursday, September 28, 2017 - 10:15am
Speaker: Patricia Thorstad - Minneapolis HUD Field Office
Title:  EPIC- The How To’s

EPIC, say what?  What is this?  EPIC is the new HUD system that has been put in place for all PHAs participating in the Public Housing program and who are receiving capital funding, to submit the Capital Fund program 5-Year action plans and budgets electronically.  If you are not aware of the PIH Notice 2016-21 and all that it entails, this course is for you.  HUD representative(s) will present and explain the new EPIC system, discuss the notice and guidance on the electronic automation, timing of this requirement and how it relates to your fiscal year end and much more.  EPIC wants you!  


Thursday, September 28, 2017 – 1:45pm
Speaker: Irene Ruiz-Briseno, David S. Schluchter, and Mike Thomas - Minnesota Housing
Title: Publicly Owned Housing Program – Workshop

This working session will give you an opportunity to have a one on one session with Minnesota Housing staff. Come prepared to ask questions and discuss your individual public housing renovation project.  


Thursday, September 28, 2017 – 1:45pm
Speaker: Mark Eich - CPA, CISA, Principal - CliftonLarsonAllen LLP
Title: Cyber Crime Trends & Solutions to Minimize your Risk

Hackers have learned to profit from their activities.  While breaches at large companies like Target, Home Depot and Sony dominate the news this threat is significant for the small business as well.  Virtually every industry segment is affected; Indeed, any organization that stores personal financial information on the network or conducts online cash management is a potential target.  Payment fraud targeting wire transfers, automatic clearing house payments, and credit cards is increasing at an alarming rate. Historically, hacking has been a high risk issue only for banks, but attackers are now targeting all businesses in an effort to access bank funds via online payment methods.

This session will describe the threat landscape, discuss regulatory efforts to address the threat, and provide insight on how business leaders can effectively address this emerging threat.

Discussion topics:

•             What is cyber crime?
•             Payment fraud trends and tactics hackers are using
•             How and why hackers are targeting you
•             Overview of recent cyber crime litigation issues
•             Common information security weaknesses
•             Solutions to help minimize risk


Thursday, September 28, 2017 – 1:45pm
Speaker: Brie Sweeney – Safe Harbor Regional Navigator – West Central Safe Harbor
Title: Sex Trafficking and Sexual Exploitation in Our Communities

Sex trafficking and sexual exploitation is happening right now in our communities.  It’s happening in hotels/motels, on the streets, in hunting lodges and ice houses, and it’s going on in homes and apartments.  In this session, attendees will learn the basics of human sex trafficking and sexual exploitation and how it looks in Minnesota.  They will also learn how it directly pertains to them and the housing industry, how to effectively identify the exploitation, and will know how to create an action plan in case they see trafficking occur.  


Thursday, September 28, 2017 – 3:30pm
Speaker: Georgi Banna – Director of Policy & Program Development - NAHRO
MTW – Past, Present, and Future

This fall, HUD is expected to expand the Moving To Work (MTW) program with a focus on selecting smaller agencies. This is a perfect time to learn about the funding and program flexability that MTW provides.   Learn about the opportunity to design and test innovative, locally-designed strategies that use Federal dollars efficiently.  Help residents become self-sufficient and increase housing choices for low-income families. Bring your questions and join the discussion of the current MTW program and the upcoming MTW expansion.


Thursday, September 28, 2017 – 3:30pm
Speaker: TBA
Title: Section 3 in Action: Best Practices Lead to Success!

This interactive and informative session will provide recent development in the Section 3 Program. Grantees will learn how to develop an effective Section 3 implementation plan, best practices in order to succeed with Section 3, ways to involve Section 3 residents and to award contracts to Section 3 businesses. Questions regarding reporting requirements, and strategies to maintain compliance can be addressed if needed.


Thursday, September 28, 2017 – 3:30pm
Speaker: TBA
Title: MHP Sold Out – How Minnesota Renters Are Being Displaced in our “Hot” Rental Market & Solutions to Address the Loss of Affordable Housing

The voices of tenants and owners, advocates and elected officials raise the urgency and opportunity to address the loss of affordable housing in this new documentary. Produced by Twin Cities PBS, in partnership with local advocates and funders, “Sold Out: Affordable Housing at Risk” reveals the price we all pay when families are pushed out of our communities as modestly priced units are replaced with upscale developments. 

The impacts of apartment upscaling, like the Crossroads, ripple far beyond the individuals and households forced to move. Through interviews with elected leaders, researchers, educators and employers, the films reveals how the uprooting of families negatively impacts area businesses and local schools as well as the social fabric and economic functioning of our communities. It makes clear that the current housing market fails residents struggling to make ends meet — and all of us pay the price.


Friday, September 29, 2017


Friday, September 29,2017 – 9:00am
Speakers: Minneapolis HUD Field Office Staff
HUD Roundtable for HCV/S8

During this popular session, participants will be able to ask questions, discuss issues and concerns with peers, and problem solve with local HUD representatives.  HUD staff will address any questions and provide information on “Hot Topics”, updates and reminders.  Your “on the spot” questions will also be answered during this session with the help of HUD and your fellow PHAs. HCV/Section 8 Roundtable is at 9:00am and the Public Housing Roundtable is at 10:30am. 


Friday, September 29, 2017 – 9:00am
Speaker: Georgi Banna - Director of Policy & Program Development – NAHRO
Update From Washington DC for Public Housing

This session will focus on the latest Public Housing policy proposals and guidance issued by HUD. From Capital and Operating Fund to RAD, NAHRO Policy and Program Development staff will offer a comprehensive review of regulatory and programmatic developments in the housing and community development arena. Bring your questions and join the conversation. 


Friday, September 29,2017 – 9:00am sharp
Speakers: Jill Keppers - Executive Director - Duluth HRA; Carla Schneider - Deputy Director of Administrations & Operations - Duluth HRA; Jeff Corey - Executive Director - 1 Roof Community Housing; and Rick Klun - Executive Director - Center City Housing Corp
*Board the trolley bus from the Vista Fleet deck – Return to the DECC by 11:45am*
*NOTE:  You must pre-register for this tour so that adequate transportation arrangements can be made. Please check the appropriate box on the registration form.*

Title: Tour and Talk at Gateway Tower

Built in 1972 under the Federal Housing Administration (FHA) Section 236 program, Gateway Tower initially served low and moderate income seniors but came to also house people with disabilities and other populations in ensuing years. The ownership entity was a non-profit collective of three local churches.  The 14-story building lost its luster as it aged and became a greater maintenance and financial strain on the churches. 

In 2012, the Duluth HRA stepped in with funding to save the building from foreclosure and also provided some funds for needed repairs to keep the doors open, as well as to buy time.  Since then, local non-profits Center City Housing Corp and 1 Roof Community Housing teamed up as co-developers and in 2015, secured funding from the Minnesota Housing Finance Agency (MHFA) and other sources to undertake major capital improvements to this tired but salvageable downtown affordable housing development.  The renovations, being done while the building is occupied, are expected to be complete by September, just in time for interested Minnesota NAHRO Annual Conference attendees to tour the building and hear more details about this remarkable affordable housing preservation effort and how it all came to be.  


Friday, September 29, 2017 – 10:30am
Speaker: Georgi Banna - Director of Policy & Program Development – NAHRO
Update from Washington DC for HCV

This session will focus on the latest Housing Choice Voucher policy proposals and guidance issued by HUD. From UPCS-V to Administrative Fee and HAP proration, NAHRO Policy and Program Development staff will offer a comprehensive review of regulatory and programmatic developments in the housing and community development arena. Bring your questions and join the conversation.


Friday, September 29,2017 – 10:30am
Speakers: Minneapolis HUD Field Office Staff
HUD Roundtable for Public Housing

During this popular session, participants will be able to ask questions, discuss issues and concerns with peers, and problem solve with local HUD representatives.  HUD staff will address any questions and provide information on “Hot Topics”, updates and reminders.  Your “on the spot” questions will also be answered during this session with the help of HUD and your fellow PHAs.